Due to the COVID-19 situation, please note that you may experience longer waiting times for calls made to our hotlines. During this period, please submit your enquiries via our Feedback Portal instead.
Mondays to Fridays 8:30 am to 5:30 pm Saturdays 8:30 am to 1 pm
Our Interactive Voice Response System (IVRS) operates after office hours. Please leave your contact number and our Customer Service Officers will return the call by the next working day.
If you are enquiring about SkillsFuture Credit, please click here for the FAQs.
With effect from 17 February 2020, please submit your enquiry or feedback via our SSG feedback portal (https://portal.ssg-wsg.gov.sg/feedback). Alternatively, please call our SSG hotline at 6785 5785.
Before contacting us, please refer to our FAQ (https://www.ifaq.gov.sg/SSG-WSG). You may be able to find the answers you need.
If you are a prospective Private Education Institution (PEI) looking for PEI-related information, please click https://www.ssg.gov.sg/cpe/pei.html.
Due to the COVID-19 situation, please note that you may experience longer waiting times for calls made to our hotlines. During this period, please submit your enquiries via our Feedback Portal instead.
Mondays to Fridays 8:30 am to 5:30 pm Saturdays 8:30 am to 1 pm
Our Interactive Voice Response System (IVRS) operates after office hours. Please leave your contact number and our Customer Service Officers will return the call by the next working day.